Running out of hot water is frustrating, especially during the colder months in Berwick and surrounding suburbs. One of the most common causes of no hot water in a gas hot water system is a pilot light that has gone out.
Before calling a plumber, there are a few simple steps you can try to safely relight the pilot light. However, if the problem continues, it may indicate your system needs repairs, servicing, or a hot water system replacement.
A pilot light is a small flame that remains lit inside older gas hot water systems. Its job is to ignite the main burner whenever your hot water tank needs to heat water.
If the pilot light goes out, your system won’t be able to heat water.
Common causes include:
Strong drafts or wind
Dirt blocking the pilot opening
Faulty thermocouple
Gas supply interruptions
Aging hot water systems
If your hot water has stopped working, follow these steps:
Locate the gas control valve on your hot water unit and switch it to the OFF position.
Wait 5 minutes to allow any gas to dissipate.
Turn the control knob from OFF to PILOT.
Press and hold the pilot or reset button. This allows gas to flow to the pilot.
Using the built-in igniter or a long lighter, ignite the pilot light.
Continue holding the button to allow the thermocouple to warm up.
Release the button and turn the gas control to ON.
Your hot water system should now start heating again.
If the pilot light keeps going out, it could indicate:
A faulty thermocouple
Gas valve issues
Sediment buildup in the tank
An aging hot water unit
In these cases, a professional hot water plumber in Berwick should inspect the system.
Better Plumbing Solutions can help with:
Gas hot water repairs
Hot water system servicing
Emergency hot water repairs
Thermocouple replacements
If your system is 10–15 years old, frequent pilot light issues may be a sign it’s time for an upgrade.
Many homeowners in Berwick are switching to continuous flow hot water systems.
Benefits include:
✔ Endless hot water
✔ Better energy efficiency
✔ Lower running costs
✔ Compact wall-mounted design
✔ No storage tank required
Better Plumbing Solutions specialises in continuous flow hot water upgrades and system changeovers.
If your hot water unit has failed completely, we offer fast hot water system replacements in Berwick and surrounding suburbs.
Our services include:
Gas hot water replacements
Continuous flow hot water installations
Electric to gas upgrades
We work with leading brands and ensure your system is installed safely and efficiently.
Better Plumbing Solutions proudly services:
Berwick
Narre Warren
Beaconsfield
Clyde North
Officer
Pakenham
Cranbourne
Hallam
Dandenong
Endeavour Hills
If you need hot water repairs, upgrades, or replacements, our experienced local plumbers are ready to help.
This is usually caused by a faulty thermocouple, dirt in the pilot assembly, or a failing gas valve.
Yes, if you follow the manufacturer’s instructions. If you smell gas or the pilot won’t stay lit, contact a licensed plumber.
Most gas hot water systems last 8–15 years depending on maintenance and water quality.
If your unit is older than 10 years and frequently breaking down, replacing it with a continuous flow hot water system may be more cost-effective.
Most hot water changeovers can be completed within a few hours, depending on the type of system and installation requirements.
✔ Need hot water repairs in Berwick?
Better Plumbing Solutions provides fast, reliable hot water repairs, replacements, and continuous flow upgrades across Berwick and surrounding suburbs.